# Cookie policy > What the Chiflik Hills family hotel website stores in your browser, why and for how long, how to change your choice and how to delete what is stored. - Page: https://chiflikhills.com/en/cookie-policy/ - Hotel: Chiflik Hills & SPA, Chiflik, Troyan municipality · +359 884 615 302 - Updated: 21 October 2026 ## In short The chiflikhills.com website stores in your browser only what it needs to work and, if you allow it, a few of your choices. We use no cookies for analytics or advertising, and we load no scripts, fonts or maps from other companies. Nothing that is stored is sent to other companies. This policy describes everything the site stores: cookies and similar technologies, the browser's storage (localStorage) and the storage for the open tab (sessionStorage). The list below is built from the same register the cookie settings work from, so it always matches what the site really does. The site is run by „ВИРЖИНИЯ ТУРС“ ЕООД ([company information](https://chiflikhills.com/en/company-information/)). How we handle your personal data: [Privacy policy](https://chiflikhills.com/en/privacy-policy/). ## Your choice On your first visit we ask whether the site may also remember the optional things. You have three equal options: "Accept all", "Reject non-essential" and "Settings", where you choose by category. Until you choose, the site stores only what is necessary. You can change or withdraw your choice at any time: from "Cookie settings" at the foot of every page, or with the button here. When you withdraw a permission, what was stored for that category is deleted at once. Cookie settings With JavaScript off, the site stores nothing optional, so there is nothing to set. Your choice is kept for 6 months. After that, or if we change what we ask you, we will ask you again. If your browser sends the Global Privacy Control signal, we take it as "Reject non-essential" without asking you. Without JavaScript the site stores nothing optional. When you make a choice, the site records an anonymous receipt: the random record number, your choice, the policy version and the time, with no IP address and nothing else about you. We keep it for 1 year, so that we can show how consent was given (Article 7(1) of the General Data Protection Regulation). You can see the record number in the cookie settings. ## What the site stores Everything below is set by the chiflikhills.com site only (its own cookies and storage). There are no third-party cookies. ### Strictly necessary Needed for the site to work and stay secure: they remember your cookie choice, confirm a form you sent and help pages show properly. They can't be switched off, and they don't track you. **Always on.** - ch-consentTypeBrowser storage (localStorage)What it is forRemembers your cookie choice: the policy version, the date, which optional categories you allowed, and a random record number. It holds no personal data.How long6 months, then we ask againSet byThis site - chc_form_sentTypeCookieWhat it is forAfter you send the contact form or an offer enquiry, it lets only your browser see the confirmation with the email you typed. It applies only to the form's page and scripts can't read it.How long15 minutesSet byThis site - ch-fontsTypeTab storage (sessionStorage)What it is forNotes that the site's fonts are already loaded, so the next pages show in the right font at once. It holds only the fonts' version number.How longUntil you close the tabSet byThis site - ch-vt-searchTypeTab storage (sessionStorage)What it is forNotes the moment you search for free rooms, so the results page opens with a smooth transition. It is deleted on the next page.How longUntil the next page (15 seconds at most)Set byThis site - ch-vt-namesTypeTab storage (sessionStorage)What it is forNotes which photo of the page you are leaving carries over smoothly into the next one (a room's photo into the room's page, for example). It holds only the transitions' names, no personal data. It is deleted on the next page.How longUntil the next page (15 seconds at most)Set byThis site - ch-form-draft:*TypeTab storage (sessionStorage)What it is forKeeps what you are typing in the contact, enquiry or booking form, so it isn't lost if you reload the page or go back to change your dates. It is saved only once you start typing and is deleted when you send.How longUntil you close the tabSet byThis site ### Preferences Remember choices you make on the site, for example that you turned on the birdsong, so it carries on to the next page. **Only with your permission.** - ch-birdsongTypeTab storage (sessionStorage)What it is forRemembers that you turned the birdsong ("Hear the quiet") on or off, so the next page continues the same way. Without your permission the choice lasts for the open page only.How longUntil you close the tabSet byThis site - ch-form-keep:*TypeBrowser storage (localStorage)What it is forOnly if you allowed "Preferences": keeps an unfinished message or booking until you come back to the site. It is deleted when you send, or if you withdraw your permission.How long7 daysSet byThis site ### Statistics Count visits, so we can see what works well on the site. We don't use any. If that changes, we will ask you first. ### Marketing Advertising and tracking across different sites. We don't use any. If that changes, we will ask you first. ## For the hotel's staff only The following are set only when a member of the hotel's staff logs in to the site's admin area. They are never set for guests and visitors. ### Strictly necessary Needed for the site to work and stay secure: they remember your cookie choice, confirm a form you sent and help pages show properly. They can't be switched off, and they don't track you. - wordpress_logged_in_*TypeCookieWhat it is forShows that a member of staff is logged in to the site's admin area.How longUntil log-out, 2 days at most (14 days with "Remember me")Set byWordPress - wordpress_*TypeCookieWhat it is forThe staff's secure log-in to the admin area (over HTTPS its name starts with wordpress_sec_).How longUntil log-out, 2 days at most (14 days with "Remember me")Set byWordPress - wordpress_test_cookieTypeCookieWhat it is forOn the log-in page, checks that the browser accepts cookies.How longUntil you close the browserSet byWordPress - wp_langTypeCookieWhat it is forThe language chosen on the log-in page (only if a member of staff changes it).How longUntil you close the browserSet byWordPress ### Preferences Remember choices you make on the site, for example that you turned on the birdsong, so it carries on to the next page. - wp-settings-*TypeCookieWhat it is forAdmin screen settings a member of staff chose (for example a folded menu). Includes wp-settings-time-*.How long1 yearSet byWordPress - chc-cal-collapsedTypeBrowser storage (localStorage)What it is forThe staff calendar: which groups of rooms are folded.How longUntil the member of staff clears the browserSet byThis site - chc-cal-densityTypeBrowser storage (localStorage)What it is forThe staff calendar: compact or comfortable view.How longUntil the member of staff clears the browserSet byThis site - chc-cal-rangeTypeBrowser storage (localStorage)What it is forThe staff calendar: how long a period it shows (14 nights, a month, 3 months).How longUntil the member of staff clears the browserSet byThis site ## When you go to another site Some links lead to other sites: Google Maps (for our address), Facebook, Viber and WhatsApp, the card payment provider's payment page, and Booking.com. None of them is loaded in our pages. The cookies those sites set when you go to them are covered by their own policies. ## How to delete what is stored The easiest way is "Cookie settings": "Reject non-essential" deletes everything optional at once. You can also delete everything, the necessary items included, in your browser's settings: - Chrome, Edge and Firefox: "Settings" → "Privacy and security" → "Cookies and site data"; search for chiflikhills.com and choose "Delete". - Safari: "Settings" → "Privacy" → "Manage Website Data"; search for chiflikhills.com and choose "Remove". - The tab storage (sessionStorage) is deleted on its own when you close the tab. If you delete the necessary items too, the site will ask you for your choice again on your next visit. ## Changes and questions When we change what the site stores, we update this page and its date. If the change concerns the optional categories, we will ask you again. Questions about cookies and personal data: hotel@chiflikhills.com, phone +359 884 615 302.