Contact
Call, write, or drop in at reception in the centre of Chiflik, where we will welcome you ourselves. We are happy to help you choose dates and accommodation, a holiday package, or a celebration for a group: a team-building day, a birthday or a wedding.
+359 884 615 302 Reception: 08:00 – 21:00
Phone and email
- bookings and information +359 884 615 302
- alternative number +359 885 31 48 13
- bookings and information hotel@chiflikhills.com
How to find us
3 Kalchevska Street Chiflik Troyan municipality BulgariaIn the village centre, behind the chitalishte (community hall).
- Check-in from 15:00
- Check-out by 12:00
Write to us
Fill in the form and we will reply to the email address you give. If you are asking about a group or a celebration, tell us the dates, how many guests and what you are celebrating.
Guest reviews
A wonderful place for a real vacation! ⭐⭐⭐⭐⭐ We spent a few wonderful days at the Chiflika Hills family hotel (from July 1 to 3) and we are extremely satisfied with our stay. The hotel offers the perfect combination of coziness, tranquility and beautiful nature. The rooms were clean, comfortable and maintained with great attention to detail. The hosts and staff welcomed us extremely warmly - they were kind, responsive and made us feel at home. The pool and jacuzzi are a great place to relax, and the location is ideal for escaping the city noise. The food was also very tasty and prepared at a high level. Thank you for the hospitality! We will definitely come back again and we highly recommend the hotel to anyone looking for a vacation in the Troyan Balkan!
Very nice and peaceful place, nestled in nature! Clean rooms, unique spa, great food and most of all excellent service, very kind and hospitable people! Life and health, we will come again!
Very kind hosts. Clean and comfortably furnished rooms. Very nice yard. Clean and very well maintained pool. Very nice views from all sides of the hotel. Quiet, peaceful and cool place.
Great place to relax after a busy week Clean and comfortable rooms, delicious food and a warm pool. The fact that they don't offer lunch is not a problem, there are plenty of places to eat around. The hosts are very nice people.
Great hotel! Beautiful rooms, nice spa equipment, and the owners are very nice. Try the desserts in the restaurant, you won't go wrong. :)
Quiet, peaceful place. Clean and tidy. Kind and smiling hosts. Complete relaxation!
An exceptional Balkan place for relaxation and tourism. We spent 10 days in this cozy guest house amidst inspiring nature. Location, infrastructure, service and cuisine - excellent. Full coverage of quality and price. I recommend without hesitation!
Very nice and pleasant hotel! The kitchen is wonderful and the breakfast is a buffet. The rooms are not large, but they are relatively well maintained. If you don't reserve your places through Booking it's cheaper, and everything still happens through a bank transfer.
Wonderful family hotel, quiet and beautiful place. Very kind and responsive hosts.
Frequently asked questions
Check-in is from 15:00 and check-out is by 12:00.
The price includes your night, breakfast, use of the pool (16 May to 30 September), of the jacuzzi (20 April to 20 October, weather permitting) and of the spa centre (sauna, steam room and relaxation room, 1 October to 15 May) during their hours, Wi‑Fi, parking, tourist tax and VAT. Prices are in euros, per room or apartment per night. Over the public holidays the holiday packages apply.
Yes, breakfast is included with every night: traditional hot and cold dishes on a buffet, from 08:00 to 10:00. Here the day never starts without banitsa or mekitsi.
Yes. Our restaurant is for hotel guests only and serves dinner from the menu from 18:00 to 22:00: traditional Bulgarian dishes, vegetarian ones among them, a few dishes from other kitchens and desserts. Dinner is your choice and paid separately. The bar is open from 09:00 to 22:30.
Yes, parking is free for guests and included in the price.
Yes, Wi‑Fi is free.
The outdoor warm pool (32°C) is open from 16 May to 30 September, 09:00 to 19:30. Beside it there is an outdoor jacuzzi (35°C), open at the same hours from 20 April to 20 October, weather permitting. Its water is warm, so it is pleasant on cooler days too.
No. The pool has warm, non-mineral water and is open in the summer season.
Yes. The Finnish sauna (95°C), steam room (40°C) and relaxation room are open to guests from 16:00 to 19:00, 1 October to 15 May. Outside these hours the spa can be used privately, at extra cost.
Yes: partial, full-body or with essential oils, from our price list. Tell us at reception and we will find you a time.
Yes. Families with children feel at home here, and there is a big, modern children's playground just outside the hotel. The Family Room sleeps two adults and one child up to 10, and the Two-Bedroom Apartment sleeps up to four.
Yes. The minimum stay is 2 or 3 nights depending on the season, and 3 nights for holiday packages (2 for Valentine's Day). Once you choose dates, the search shows the rules that apply.
Choose your dates and accommodation on the website and pay a 50% deposit by bank transfer within 24 hours. Once we receive the deposit, we email your confirmation. The balance is paid on arrival.
Yes, using the link in your confirmation email. What happens to your deposit depends on the cancellation terms in our Terms and conditions.
Yes: for New Year, Valentine's Day, 3 March, Easter, 24 May and 22 September. The New Year package has a price for the whole stay; the other packages are at the hotel's standard rates, with a 4th night, where there is one, 50% off. The minimum stay is three nights (two for Valentine's Day). You can book direct or send us an enquiry with no commitment.
At 3 Kalchevska Street in the village of Chiflik, Troyan municipality, in the village centre behind the chitalishte (community hall). The village lies in the foothills of the Central Balkan range, beside the Beli Osam river.
There are plenty of places to walk in the countryside around the village. The Hanche museum is 100 m from the hotel, and the ‘Road to the Edelweiss’ eco-trail starts at the edge of the village. Further afield are Troyan Monastery (near Oreshak, 10 km from Troyan), the Natural History Museum in Cherni Osam, the Arch of Freedom and the ski slopes at Beklemeto.
Yes. We welcome groups for team-building days, birthdays, weddings and other celebrations. Prices for companies and groups are agreed individually: call +359 884 615 302 or send us an enquiry.
All prices are in euros (€).
Reception is open from 08:00 to 21:00.
Call +359 884 615 302, email hotel@chiflikhills.com or use the form on this page.
No. We're sorry, but pets are not allowed.
It depends on the room or apartment: the double rooms (with a balcony too), the triple room and the one-bedroom apartment take either one extra bed or a baby cot, not both; the two-bedroom and the deluxe apartment take both together; the family room a cot only; the economy rooms neither. The hotel has a limited number of extra beds and cots, so add yours when you book. A cot is €10 for the whole stay. An extra bed for a child aged 2 to 10 is €15 for the first night and €8 for each night after; for an adult or a child from 11 it is €25 a night. Children under 2 stay free.